When you create a new user account, an email is automatically generated that informs the new user of the new account and provides log on instructions. That email is sent to the email address that you entered for the new user.
If the new user did not receive the notification:
- Be sure you entered the email address correctly.
- Ask the user to check his/her junk mail folder.
- If the email can't be found, generate a new auto-notification by following these steps:
- Log in to the Admin panel
- From the main dashboard, click the Account tab
- Now click the User & Email Accounts tab
- From the Users area, you should see all the current users for your account
- Simply click the Reset icon, and the system will re-generate the notification email and send it to the user's email address